Rocket.Chat partner
Rocket.Chat for secure communications
Ovyka helps you select, deploy, integrate, and operate Rocket.Chat where security and data control matter.
Rocket.Chat is an open-source communications platform for collaboration with teams, customers, and partners while keeping control of data, identities, channels, and deployment models.
Platform
What Rocket.Chat brings
Rocket.Chat supports internal collaboration, customer engagement, and integration with your information system, with options for organizations focused on sovereignty and compliance.
Secure collaboration
Channels, direct messages, groups, moderation, permissions, and encryption help structure conversations without spreading sensitive information.
Omnichannel and livechat
Support teams can centralize web, WhatsApp, SMS, Telegram, and other channels with roles, history, queues, and metrics.
Controlled deployments
Rocket.Chat can be considered for self-managed, secure cloud, or isolated environments depending on hosting, network, and compliance constraints.
Integrations and APIs
LDAP, Active Directory, SAML, OAuth, webhooks, apps, and APIs connect Rocket.Chat to IT, business, and Atlassian tools.
Use cases
Our Rocket.Chat services and solutions
We start from your operational, security, and support constraints to recommend the architecture, licenses, and integrations that are actually useful.
Internal collaboration
Structure team spaces, project channels, private groups, permissions, and mobile usage to replace fragmented conversations.
Customer support and livechat
Set up a support entry point with web widget, omnichannel routing, business hours, canned responses, priorities, and dashboards.
Self-managed or dedicated cloud
Design on-premises, private cloud, or isolated deployments with sizing, storage, backups, monitoring, upgrades, and network constraints.
Licenses aligned with usage
Resell and size Rocket.Chat licenses according to use cases, user scope, security requirements, and roadmap.
Ovyka support
From licensing to operational support
Ovyka acts as an implementation partner: we help scope the need, secure the architecture, integrate Rocket.Chat with the information system, and maintain the solution over time.
License resale
Plan selection, sizing, renewals, and optimization based on real usage.
Architecture and sizing
Deployment model, target architecture, prerequisites, backups, monitoring, and capacity planning.
Implementation and integration
Configuration, space governance, LDAP/AD, SSO, webhooks, APIs, Atlassian integrations, and support workflows.
Training, support, and TMA
Knowledge transfer, functional and technical support, change assistance, SLAs, and operational maintenance.
Method
A structured 4-step rollout
- 01 Scope use cases and constraints
- 02 Design architecture and licenses
- 03 Configure and integrate
- 04 Support, adoption, and continuous improvement
Discuss your Rocket.Chat project
We can help you choose the right model, resell licenses, implement the platform, and support it over time.