Atlassian Gold Solution Partner since 2009
Useful, governed and durable Atlassian platforms
Ovyka supports teams that need to scope, integrate, govern and evolve Jira, Jira Service Management, Confluence, Bitbucket and the Atlassian ecosystem. Our role is to turn your tools into a reliable, documented and maintainable work platform.
Lifecycle
From initial scoping to daily operations
A successful Atlassian platform is not just an installation. It must be clear for users, governable by administrators and able to evolve without accumulating configuration debt.
Scope the trajectory
Clarify use cases, teams, licenses, enterprise constraints, risks and deployment priorities.
Integrate cleanly
Design workflows, permissions, data, automations and connections with your existing tools.
Train the teams
Prepare administrators, agents, project teams and users with training adapted to your practices.
Keep it running
Provide support, TMA, optimization, documentation, security and continuous improvement after deployment.
Services
Everything Ovyka can handle
We work on strategic decisions and on the operational details that make the platform usable day after day.
Discuss your platform
Licensing and decisions
Purchase, renewal, Cloud, license levels, Marketplace, consolidation and budget-impact analysis.
Architecture and governance
Target model, administration rules, permissions, identity, security, conventions and migration roadmap.
Jira and JSM configuration
Workflows, screens, fields, forms, SLAs, queues, portals, automations, dashboards and best practices.
Migration and takeover
Existing-instance takeover, rationalization, cleanup, upgrades, Cloud migration and cutover protection.
Performance, security and quality
Diagnosis of slowness, customization debt, permissions, apps, sensitive data and operating rules.
Support, TMA and operations
Administrator assistance, tickets, evolutions, vendor relationship, documentation and recurring guidance.
Atlassian products
Atlassian solutions at the center of your workflows
We help choose the right tool, connect it to the rest of the stack and administer it with a clear model.
Jira
Business processes, software projects, workflows, boards, automations and reporting.
View Jira Service management JSMJira Service Management
Portals, ITSM, Service Collection, SLAs, queues, Assets and knowledge base.
View JSM Knowledge management
Confluence
Spaces, documentation, knowledge base, templates, editorial governance and adoption.
View Confluence DevOps + portfolio
Bitbucket and Roadmaps
Code, reviews, pipelines, portfolio visibility, dependencies, capacity and planning.
View overviewAtlassian Marketplace
Atlassian partner apps we know how to integrate
Beyond Atlassian products, Ovyka also supports key Marketplace apps when they structure your processes.
View Marketplace partners
Xray
Test management, QA, traceability, manual or automated tests in Jira.
View Xray
Tempo
Timesheets, planning, capacity, costs and steering in Jira.
View Tempo
Exalate
Jira, ServiceNow, Zendesk, Azure DevOps and cross-organization synchronization.
View Exalate
miniOrange
SSO, SCIM, MFA, access management and security for Atlassian environments.
View miniOrangeOvyka
Ovyka apps for Atlassian
Ovyka also builds its own Atlassian apps and plugins from customer needs: satisfaction, reporting, notifications, audit, security or automation.
Best practices
Best practices that avoid throwaway platforms
We favor explainable choices, documented configurations and rules that your teams can take over.
- Limit configuration debt and invisible exceptions.
- Document workflows, permissions, fields, automations and decisions.
- Train administrators and business relays, not only end users.
- Choose apps with a real use case, an owner and a maintenance trajectory.
- Secure migrations, tests, performance and rollback plans.
- Set up a rhythm for support and continuous improvement after go-live.
Adoption
Training, adoption and continuous support
Tools last when teams know why they are configured this way, how to evolve them and when to ask for help.
Atlassian training
Jira, JSM, Confluence, administrator best practices, support agents, project teams and users.
View training Support and TMA
Entry point for supported customers: Jira support, Confluence documentation and recurring requests.
Customer access
Customer references
See organizations that trusted Ovyka for their platforms and IT projects.
View referencesOvyka
Evolve your Atlassian platform cleanly
Share your context: licensing, migration, workflows, training, support, TMA, Marketplace apps or Ovyka plugins. We will help you scope the right next step.