Ovyka

Customer access

Support, documentation and new requests

If you already work with Ovyka, this page gives you the right entry points to follow support requests, find project documentation or escalate a topic.

Access directly our Jira Support or our Confluence Wiki. For ongoing maintenance, licensing, plugins or a new project, we also guide you to the right contact.

Open Jira support Open Confluence

Guidance

Already an Ovyka customer? You are in the right place

This page is the welcome point for customers with active support, maintenance or project follow-up. It helps you choose the most efficient channel for the topic.

Jira

Ovyka Jira Support

Create or follow a request, add context, prioritize an incident or ask for help on your environment.

Open Jira support
Confluence

Ovyka Confluence Wiki

Find project spaces, support procedures, meeting notes, plugin documentation and shared decisions.

Open Confluence
Ticket follow-up

Track a request

Jira keeps the thread of tickets, priorities, exchanges and actions to handle with our teams.

Project documentation

Find documentation

Confluence centralizes project documentation, support procedures, runbooks and plugin information.

Customer escalation

Escalate a topic

If a topic does not fit the usual workflow, contact us so we can qualify it with the right level of attention.

Work with Ovyka

Need more than day-to-day support?

We help teams start new projects, stabilize existing platforms, set up reliable application maintenance, renew licences or evolve Ovyka plugins.

Discuss your need

Useful next steps

Atlassian services Atlassian services

Consulting, integration, governance, automation and long-term support for your Atlassian tools.

 Ovyka licences Ovyka licences

Evaluation or commercial licence request, renewal or question about an Ovyka product.

 Ovyka plugins Ovyka plugins

Support, documentation and improvements for Ovyka add-ons for Jira and the Atlassian ecosystem.

 Atlassian solutions Atlassian solutions

Jira, Confluence, Jira Service Management, Bitbucket and collaborative workflows to structure.

Help us handle the request faster

In Jira or in your message, include the context, business impact, deadlines and useful screenshots or links. This helps us qualify the request and involve the right expertise.

  • Context and goal
  • Impact or urgency
  • Jira link, Confluence page, screenshot or affected environment

Ovyka

Not sure where to start?

Send us a few lines of context. We will redirect you to the right channel or schedule a discussion to qualify the need.

Contact Ovyka